Returns & Exchanges
At be-en, we want you to love your fashion pieces, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Our streamlined process ensures that finding your perfect fit is always stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging and include the printed return slip provided by our portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing